


Executive
Leadership
Consulting
At Twenty Eight, we transform conflict into collaboration, disputes into agreements, and negotiation into your competitive advantage.
We empower value-driven leaders and high-performing teams with proven strategies to turn tension into trust, transform high-stakes conversations into constructive dialogue, and convert adversarial dynamics into mutually beneficial outcomes that drive results.
Through executive leadership consulting, team development programs, and organization-wide culture transformation, we revolutionize how organizations communicate, convert relationship friction into strategy, and transform workplace culture from reactive to resilient.

When you speak with confidence, conviction, and clarity, you don't just communicate. You create psychological safety that unlocks collective potential and drives exponential productivity.
Testimonial
"We have been working with Twenty Eight team for the past few months. We hired their firm because our employees had dropped in their weekly performance and unable to work cohesively as a team. We have seen great improvement in productivity and increased leadership skills which has resulted in a better work environment. We can't thank enough for helping us."
Chris, Chief Operation Officer

Jillian & Jan
With Master degrees in Psychology, along with Certifications in Mediation, Crisis Counseling, Professional Coaching, and Body Language, we bring a comprehensive, psychology-based approach to resolving business challenges and elevating leadership performance.
Our expertise in deception detection, body language, and micro-expressions allows us to navigate high-stakes conversations, ensuring companies secure stronger business agreements and create a healthier workplace culture.
As Certified Mediators and Best-Selling Authors of Boundary Badass, we don’t just deliver theory, we provide proven, psychology-backed strategies that drive real results in business communication, conflict resolution, and leadership success.
Communication that Converts Conflict into Company Growth
We understand that your organization's blueprint is as unique as your ambitions. That's why every strategy we develop is precision-crafted to captivate your vision, honor your values, and create a clear pathway to the growth and success that defines your goals.
Organizational Culture

We transform organizations through three core solutions: converting conflict into collaboration that lead to value-driven results, building psychologically safe cultures where high-performance teams thrive, and developing conscious leaders who communicate with influence and negotiate win-win outcomes. Every approach is tailored to your vision, creating sustainable transformation that fuels measurable growth.
High-Peformance
Teams

We transform teams into high-performance powerhouses through three core strategies: aligning team members with shared purpose and goals that drive collective success, activating individual strengths to maximize the team's potential, and accelerating momentum through effective communication systems. A customized approach to your team's dynamics, creates lasting engagement that delivers results.
Our Value-Driven Leadership Process

Step 01
INITIAL ASSESSMENT & DISCOVERY
We begin by conducting a comprehensive evaluation of your workplace challenges, focusing on identifying specific areas where conflict, communication breakdowns, or team dysfunction are impacting performance. During this phase, we assess current psychological safety levels, understand the business impact through metrics like retention issues and productivity losses, and work with leadership to define clear success criteria tied to your organization's reputation, retention, and revenue goals.
Step 02
DIAGNOSTIC PHASE
Our team performs an in-depth analysis to uncover the root causes of workplace tension and conflict within your organization. We identify psychological blind spots that may be affecting leadership effectiveness and team performance, evaluate existing communication patterns and negotiation capabilities, and create a comprehensive map of relationship dynamics and trust levels throughout your organization to understand the full scope of intervention needed.


Step 03
CUSTOMIZED STRATEGY DEVELOPMENT
Based on our four core service areas, we develop a tailored approach that addresses your specific needs. This includes designing strategic negotiation training programs focused on influence and persuasion, creating frameworks for building psychological safety and trust, developing proactive conflict management protocols, and building comprehensive systems for sustained team engagement and motivation that align with your organizational culture and goals.
Step 04
IMPLEMENTATION & TRAINING
We deliver practical, evidence-based tools and frameworks rooted in negotiation psychology and communication science. Our implementation includes executive coaching for high-stakes conversations, team workshops focused on communication clarity and conflict de-escalation techniques, and the installation of systematic approaches for maintaining psychological safety and preventing future dysfunction from taking root in your organization.


Step 05
INTEGRATION & REINFORCEMENT
During this critical phase, we provide ongoing support to help leaders apply their new skills to real workplace situations as they arise. We continuously monitor progress against key performance metrics including retention, productivity, and engagement levels, offer guidance as teams practice and refine new behaviors, and make strategic adjustments to our approaches based on real-world results and feedback from your organization.
Common Company Issues We Fix


If you're spending more time managing people problems than growing your business, you're probably dealing with one or more of these common challenges:
Ineffective Communication
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Information silos creating organizational blind spots where critical insights never reach decision-makers
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Psychological safety breakdowns causing employees to withhold bad news or innovative ideas
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Executive messaging getting diluted through multiple management layers, losing impact and clarity
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Decision-making paralysis when cross-functional teams can't align on priorities or next steps
Missed
Opportunities
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Leaving money on the table in business deals due to weak negotiation positioning and influence strategies
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Getting outmaneuvered by competitors who better understand the psychology of decision-making
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Struggling to secure buy-in for major initiatives because leaders can't effectively influence stakeholder psychology
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Losing loyal clientele due company tension leaking into client relationships
Heightened
Tension
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Systemic avoidance of difficult conversations creating toxic undercurrents that spread across departments
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Leadership teams modeling conflict avoidance, reinforcing a culture where problems fester unaddressed
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Top talent leaving due to unresolved interpersonal dynamics with managers or peers
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Departmental power struggles undermining collaboration and organizational effectiveness
Disengaged
Teams
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Widespread employee disengagement costing productivity and innovation as people mentally check out
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High-performer flight risk as top talent feels undervalued and seeks more psychologically rewarding environments
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Middle management burning out from trying to motivate disengaged teams without proper tools or training
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Change initiatives failing because leadership doesn't understand the psychological barriers to adoption

Every day these issues go unaddressed, they compound. High performers are updating their resumes, conflicts are spreading, and opportunities are slipping away. Let's get you back to focusing on growth and strategy.
Schedule a call with our conflict and communication strategists to stop the cycle and start building the high-performance culture your organization deserves.



