Business
Coaching
At Twenty Eight, we help small business owners and entrepreneurs turn workplace chaos into business growth by eliminating the conflicts that drain time, money, and energy from what matters most, growing your business.
Through personalized coaching, practical team training, and simple conflict-prevention systems, we teach you negotiation tactics that close more deals, resolve issues fast, and build a workplace where your best people want to stay and your customers notice the difference.
When workplace tension costs you customers, top employees, or sleepless nights, we transform that friction into your competitive edge, delivering less problems and more profit, better teamwork and faster growth, and a business that runs smoothly whether you're there or not.
In business, every high-stakes conversation you avoid costs you twice; once in the problem that grows, and again in the opportunity that dies. Master the art of turning conflict into collaboration, and you'll turn your biggest company challenges into your most profitable goals.
Testimonial
"Our partnership with Twenty Eight has been transformative, particularly in the realm of client relations. Recognizing a decrease in our conflict management skills as we scaled our business was costing us more than we expected. Since engaging their services, we've witnessed a remarkable turnaround. Client management and negotiation skills have improved allowing us to sustain client relations loyal to our brand and increase revenue with new customers."
Aubrey, Founder
Jillian & Jan
With Master degrees in Psychology, along with Certifications in Mediation, Crisis Counseling, Professional Coaching, and Body Language, we bring a comprehensive, psychology-based approach to resolving business challenges and elevating leadership performance.
Our expertise in deception detection, body language, and micro-expressions allows us to navigate high-stakes conversations, ensuring companies secure stronger business agreements and create a healthier workplace culture.
As Certified Mediators and Best-Selling Authors of Boundary Badass, we don’t just deliver theory, we provide proven, psychology-backed strategies that drive real results in business communication, conflict resolution, and leadership success.
Communication That Converts Problems Into Profits
We understand that your business' blueprint is as unique as your ambitions. That's why every strategy we develop is precision-crafted to captivate your vision, honor your values, and create a clear pathway to the growth and success that defines your goals.
Business
Coaching
We help business owners elevate their companies through three key areas: turning client conflicts into productive partnership, developing systems that help your company perform at its peak, and strengthening your leadership skills to communicate with impact and close better deals. Every solution is customized to your business goals, creating lasting change that translates directly to increased revenue and sustainable growth.
Team
Coaching
We turn small teams into powerhouses through three simple strategies: getting everyone on the same page about what you're trying to achieve, helping each person play to their strengths so the whole team wins, and setting up communication that actually works instead of creating confusion. We tailor everything to how your specific team operates, so you get real engagement and results that lead to psychological safety.
Our Value-Driven Process
Step 01
INITIAL ASSESSMENT & DISCOVERY
We begin by conducting a comprehensive evaluation of your business challenges, focusing on identifying specific areas where conflict, communication breakdowns, or team dysfunction are impacting performance. During this phase, we assess current struggles and strengths to define clear success criteria tied to your company's reputation, retention, and revenue goals.
Step 02
DIAGNOSTIC PHASE
Our team performs an in-depth analysis to uncover the root causes of workplace tension and conflict within your business. We identify psychological blind spots that may be affecting leadership effectiveness and team performance, evaluate existing communication patterns and negotiation capabilities, and create a comprehensive map of relationship dynamics.
Step 03
CUSTOMIZED STRATEGY DEVELOPMENT
Based on our core service areas, we develop a tailored approach that addresses your specific business needs. This includes designing strategic negotiation training focused on influence and persuasion for your client interactions, creating frameworks for building trust with customers and key partnerships, developing proactive conflict management skills for handling difficult situations, and building comprehensive systems for maintaining strong relationships and staying motivated as a solo entrepreneur that align with your business goals and values.
Step 04
IMPLEMENTATION & TRAINING
We deliver practical, evidence-based tools and frameworks rooted in negotiation psychology and communication skills. Our implementation includes one-on-one coaching for your high-stakes client conversations and business negotiations, personalized training focused on communication clarity and conflict de-escalation techniques, and systematic approaches for maintaining strong relationships and preventing issues from derailing your business growth and personal well-being.
Step 05
INTEGRATION & REINFORCEMENT
During this critical phase, we provide ongoing support to help business owners apply their new skills to real workplace situations as they arise. We continuously monitor progress against key performance metrics including client retention, productivity, and engagement levels, offer guidance as teams practice and refine new behaviors, and make strategic adjustments to our approaches based on real-world results and feedback from your company.
Common Company Issues We Fix
If you're spending more time managing people problems than growing your business, you're probably dealing with one or more of these common challenges:
Ineffective Communication
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Important messages getting lost or misunderstood, leading to costly mistakes
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Difficulty having tough conversations with clients or employees
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Struggling to communicate vision and priorities clearly to the team
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Wasting time in unproductive meetings that don't lead to decisions or opportunities
Missed
Opportunities
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Leaving money on the table in client negotiations and vendor partnerships
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Struggling to close sales or getting pushed around on pricing
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Difficulty negotiating with difficult clients or resolving disputes
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Not knowing how to strategically position yourself with partners or investors
Heightened
Tension
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Avoiding workplace tensions until they explode into bigger problems
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Not knowing how to address personality clashes between employees or with clients
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Feeling like you're constantly playing referee instead of focusing on growth
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Losing good clients or employees because conflicts weren't handled properly
Disengaged
Teams
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High turnover draining time and money on constant recruiting
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Difficulty motivating people without constantly micromanaging
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Top talent seeming checked out or looking for other opportunities
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Team members working in silos instead of collaborating effectively
1:1 Business Coaching
Transform your business with personalized 1:1 coaching sessions that deliver immediate results, or fast-track your success with our intensive 3-6 month growth accelerator programs designed for ambitious business owners ready to unlock their full potential and scale to new heights.
Choose from focused one-hour breakthrough sessions that solve your most pressing challenges, or commit to our comprehensive growth programs that completely transform how you lead, negotiate, and grow your business with confidence to double your impact and income.
Team Coaching
Transform your team dynamics with targeted group coaching sessions that deliver immediate results, or fast-track your team's performance with our intensive 3-6 month team development programs designed for high-growth companies ready to unlock their collective potential.
Choose from focused breakthrough workshops that solve your team's most pressing communication challenges, or commit to our comprehensive team transformation programs that completely revolutionize how your people collaborate, resolve conflicts, and drive results together with the confidence to double your team's impact and productivity.
Let's Connect!
